Job Details- L1 Support Engineer Last Date: 2018-05-31
Qualification : Graduate
Passed Out Years : 2016/2017
excellent communication skills.
Persentage: 60 %
Require No. of Positions : Check description
Salary: 2 LPA
L1 Support Engineer within our IT Infrastructure business for first level of troubleshooting on systems, applications, networks etc. Selected candidates would be trained and will work in a front end client facing role and would be the first point of contact for any IT related issues like laptop/desktop, Operating systems, network connectivity etc. The candidates should have excellent communication skills. BE / B.Tech (any stream) / BCA / B.Sc. (CS/IT)/MCA from 2016 and 2017 batch can apply.
BE / B.Tech (any stream) any stream from 2016 - 2017 batch. Should have cleared all semester exams (no backlogs)
MCA/ BCA / B.Sc. (CS/ IT) candidates with excellent academic background can also apply.
Candidates should have excellent communication skills.
Decent knowledge related to operating system, hardware, networking, etc.
Fundamental Technical know how on system trouble shooting, few prominent knowledge areas are:-
Microsoft Windows Operating Systems (9X, NT, 2000, XP)
Printers and print Services
E-Mail and Internet mail
Familiar with Lotus Notes and MS Outlook email clients.
Excellent communication skills, with neutral accent. (Voice based Support)
Excellent written communication skills with email etiquetes.
Shift duration : 10 Hours (9 hours of work+ 1 hour of break)
We follow 5 day work week however weekend off may not always be on Saturday & Sundays and may fall on other week days.
Trigent is a global leader in software solutions, headquartered in Southborough, MA, with development centers in Boston, Bangalore. As an ISO 9001:2008 certified company, Trigent provides proven results to global Independent Software Vendors (ISVs),Fortune 500 enterprises and SMBs in the High Tech, Healthcare, Education, E-Commerce and Manufacturing businesses. Founded in 1995, Trigent has been consistently recognized for its breakthrough solutions, strategic insights and execution excellence.